The difference between effective and ineffective organisations can be characterised by their ability to cope with change.
Change is continuous in today's organisations, if not due to organisational initiatives then because of the rapid rate of change in technology and society in general. Change
has the potential to develop or paralyse an organisation depending on how it's deal with. Organisations that successfully introduce, manage and adapt to change dramatically
outperform those that do not.
Change management is the process of developing solutions to cope with the need to adapt to change. The complex and intensive process of planning and implementing change
management programmes is usually left to managers who may not be fully aware of the tools and techniques they will need to perform the task, or the potential impact that their
work will have on people or the organisation.
This course will provide you with all the skills and techniques you need to successfully plan, develop, implement and evaluate structured change management programmes. You
will also learn about key challenges that you will face when performing such processes. These include dealing with change resistance, setting success indicators and taking
corrective action when signs of change management failure are found.
Your instructor will have a wealth of experience of change programmes, large and small, across a wide range of organisations in both the public and private sectors and
will be able to continuously relate the course material back to real world examples.